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Why would a firm want to implement the Six Sigma approach to quality?

The Six Sigma approach refers to the structured approach to problem-solving within a disciplined, fact-based methodology. The approach focuses on understanding the problem, collecting and analyzing the data on the problem, and identifying the underlying causes of the problem. The problem could be a decline based on data and facts....

Identify at least three factors that are likely to contribute to the extrinsic motivation of Romanians hired at Nokia’s new factory in Cluji. Explain how these factors will contribute.

With idea is that finding and retaining skilled workers, as is known in emerging countries like China and India, is not easy. Having this idea in mind, Nokia will hang on to its employees that other companies will not have an opportunity to porch on its workers, i.e., the workers...

What is variety reduction mean? Use examples to support your argument.

The variety reduction model is concentrated on special teams or groups. The whole procedure of the variety reduction process is done by recruiting a team of a few people to study the problem. A simple procedure is depicted below: In the above diagram standardization method is used in two kinds...

Formulate a design that shows how to recruit the right people for the right slot to complement the core ideology of the organization.

Recruitment is the process of searching for prospective employees and stimulating them to apply for jobs in the organization. The recruitment of qualified, competent, and experienced employees is very critical for the success of the organization. The retention of such recruited people is equally important because high job turnover will...

Discuss the relationship between corporate governance and social responsibility.

Governance is necessary whether the body of people is a nation-state, a town community, a professional society, or a business corporation. Corporation governance is concerned with the processes by which corporate entities are governed. That is, with the exercise of power over the direction of the enterprise, the supervision, and...

How might a firm’s management decide whether it should continue to invest in current known technology or in new but untested technology?

The term technology refers to how an organization transfers its inputs into outputs. Every organization has at least one technology for converting financial, human, and physical resources into products or services. The common theme that differentiates technologies is their degree of routines. Technology is the mechanism by which the end...

How will managing successfully benifit and important to your organization?

The success of an organization depends on the management of the organization. Several factors are affecting the management of an organization to be successful. Some of these are described below. A healthy environment depends on the manager. Employee satisfaction and work performance depend on it. A healthy environment increases outputs...

What is variety reduction mean?

Variety reduction means the reduction of unnecessary diversity in a product ranges or line to enhance the efficiencies of products. It is used to reduce the least profitable and less user plea from the ranges of the same principles. It is applied in three areas; the product ranges, list of...

Why would a firm want to incorporate the process of Cycle Counting?

Cycle counting is an inventory counting procedure that is followed by many businesses where the business counts a number of items in its warehouse without necessarily taking stock of everything in the store; it is more of a sampling technique. Firms should incorporate the process of cycle counting for various...

Why did JIT evolve in Japan rather than in a Western country?

JIT is a concept of producing the right quantity at the right time to satisfy an impending demand. The primary objective of JIT was to eliminate waste. JIT was a success in Japan due to the vast research done by Toyota Company. Western companies did not want to try out...

Define planning and identify its key elements, identify the constraints and boundaries that traditionally affect planning in the organizational setting.

Planning entails an organization’s process of identifying resources and making decisions that determine the future of the firm. In essence, it includes mechanisms to help answer questions like what, who, and how to do things within the set-out guideline. This practice determines the direction management is willing to take to...

Companies often say that their employees are their greatest asset. What are five of the most important ways for a company to show respect to its employees?

One of the most important and obvious displays of respect and care for employees is allowing them to take days off and breaks from work when they feel sick, overwhelmed, and exhausted. Companies must recognize that their employees require time to recharge and show understanding and respect for their conditions...

Identify the four fundamental layout strategies. Describe the use of each one very briefly.

The four fundamental layout strategies are process layouts, product layouts, hybrid layouts, and fixed-position layouts. Process layouts group resources together based on similarity and provide flexibility that enables the production of many different products. Product layouts are designed to facilitate the production of a single product and are the most...

Define capacity planning. Provide examples. A bakery’s design capacity is 40 custom cakes per day. Currently, the bakery is producing 38 cakes per day. Also, assume the bakery can make 20 cakes per day on average. What is the bakery’s capacity utilization relative to both design and effective capacity?

Capacity planning is the process of projecting the capacity that the company will need for its future operations. For example, a manufacturing business may need to adjust its resource storage for the future, expecting increased demand for its products that the current warehouses cannot handle. Per Kiran, capacity utilization is...

What are the objectives of inventory management? Describe briefly.

Inventory management has three objectives: customer service, cost-efficient operations, and minimum inventory investment. The first aims to deliver the best service quality to consumers (measured with results such as orders shipped on time), the second reduce costs wherever possible without compromising quality, and the third aims to maximize inventory turnover.

Explain what is meant by ERP. What are the benefits of ERP?

ERP (Enterprise Resource Planning) is software that aids managers in organizing and managing business processes. It integrates the information from different departments of the business to provide a holistic picture of the situation. As a result, information flows better, and decisions are easier to implement in practice across the entire...

What are the five stages of the project life cycle? Describe each briefly.

A project’s life cycle consists of five elements: conception, feasibility analysis, planning, execution, and termination. In conception, a need is found, and an idea is formulated. The feasibility analysis determines the costs, benefits, and risks of the project and finds whether it is advantageous to implement. In the planning stage,...

Describe some of the factors that made Celanese IT’s movement towards ITIL difficult.

The factors that made the process of improvement ineffective and difficult include lack of management support, poor communication, poor organizational culture, poor internal coordination, a decentralized IT approach, and poor budgeting, among others. For instance, the company’s lack of a central IT department resulted in a serious lack of transparency,...

The infrastructure group at Celanese was more eager to pursue SLAs than the groups that had more interaction with the business, for example, applications area. What explains this difference in the perception of SLAs’ value?

After the assessment, HP recommended that the organization formalize the SLM methodology to develop a Service Level Agreement (SLA) for each operation. The infrastructure team perceived more value in SLA than the other groups, with more interactions with the IT team or organizational customers closest to them. The team argued...

You are a marketing manager for IJ plc, an insurer that underwrites professional indemnity insurance. IJ plc offers a wide range of professional indemnity insurance products for specific professions. IJ plc distributes its products through insurance brokers. Due to stagnating sales, IJ plc has decided that it needs to sell professional indemnity insurance through an additional distribution channel. Identify, with justification, the most appropriate additional distribution channel for IJ plc.

Professionals, such as doctors, accountants, and medical practitioners, are often exposed to litigation from clients and the people they serve due to mistakes committed in the course of providing their services. Consequently, they require a special type of insurance product to cover this risk, and professional indemnity insurance is designed...

You are a marketing manager for IJ plc, an insurer that underwrites professional indemnity insurance. IJ plc offers a wide range of professional indemnity insurance products for specific professions. IJ plc distributes its products through insurance brokers. You are a marketing manager for IJ plc, an insurer that underwrites professional indemnity insurance. IJ plc offers a wide range of professional indemnity insurance products for specific professions. IJ plc distributes its products through insurance brokers. Due to stagnating sales, IJ plc has decided that it needs to sell professional indemnity insurance through an additional distribution channel. Recommend two actions that IJ plc should take to maximize the benefit of the use of the additional distribution channel.

Professional indemnity insurance is unique from various types of financial products because it helps specialists to cover costs associated with errors and negligent practices, such as legal expenses and damages, which may be awarded by a recognized court of law. IJ PLC can adopt strategies that would help it to...

You are the recently appointed Head of Sales for an insurance company. There are several departments within the company’s sales division. During a recent review of the sales division’s current annual budget, you have identified the following issues: The proportion of budget allocated to each department is inconsistent. All departments have budget variances, both above and below budget. Variance management is dealt with differently by each department. Identify, with justification, four significant ways in which the current budget variances in the sales division can be managed effectively.

Budget variances could create disharmony in the management of operations within the sales division of the insurance company, thereby highlighting the need to manage such inconsistencies. Four strategies can be adopted to mitigate this issue. The first one involves disclosing these variances to the company’s management and board of directors...

You are the recently appointed Head of Sales for an insurance company. There are several departments within the company’s sales division. During a recent review of the sales division’s current annual budget, you have identified the following issues: The proportion of budget allocated to each department is inconsistent. All departments have budget variances, both above and below budget. Variance management is dealt with differently by each department. Explain four actions you could take to improve the accuracy of future budgeting when producing the next annual budget for the sales division.

The accuracy of a budgeting plan is important in minimizing variances. However, managers need to understand and develop strategies that would limit the occurrence of these variances by improving the accuracy of future budgeting plans. The following four strategies could be adopted to make this happen. Use of Historical Data:...

You are a risk manager for TBS plc, an insurer. Over the last three years, TBS plc has seen an increasing trend of complaints across several of its operating departments, including the following complaints: Slow response times when providing new business quotations. Policy documentation is often inaccurate and issued late. Claims target settlement dates have been regularly missed. Commission payments to insurance brokers are often incorrect. Identify, with justification, one risk management issue for TBS plc that arises from each of the complaints.

Reputation risks are the major issue that arises from the set of problems affecting TBS Plc. This risk refers to the perception that customers would develop about the company based on the complaints registered by its clients. All the four major issues affecting the company highlighted in the report all...

You are a risk manager for TBS plc, an insurer. Over the last three years, TBS plc has seen an increasing trend of complaints across several of its operating departments, including the following complaints: Slow response times when providing new business quotations. Policy documentation is often inaccurate and issued late. Claims target settlement dates have been regularly missed. Commission payments to insurance brokers are often incorrect. Discuss how risk management practices could assist the future management of these complaints about TBS plc.

Risk management practices are meant to reduce business uncertainty and allow firms to continue operating without the fear of “going out of business” because of the occurrence of risks that they cannot overcome. Therefore, effective risk management practices are designed to promote business continuity. The complaints facing TBS Plc carry...

You are the Commercial Director for YT Ltd, an insurance broker. Over the last five years, YT Ltd has acquired a number of smaller competitors. Each of the acquired competitors’ client base was similar to YT Ltd’s. During this period, profits have been lower than anticipated and the expected benefits from these acquisitions have not been realised. Since the acquisitions, the following issues within YT Ltd have been highlighted: Information technology systems have not been integrated successfully. Staff retention levels have significantly declined. There is an inconsistent business culture. Identify, with justification, two of YT Ltd’s functions that should be responsible for resolving the integration of information technology systems.

Information technology systems are instrumental in improving synergy across different functional areas and business processes associated with YT Ltd and its subsidiaries. Key functions that should be responsible for the integration of information technology systems exist within the company’s Information Communication Technology (ICT) department. Particularly, its role in making sure...

You are the Commercial Director for YT Ltd, an insurance broker. Over the last five years, YT Ltd has acquired a number of smaller competitors. Each of the acquired competitors’ client base was similar to YT Ltd’s. During this period, profits have been lower than anticipated and the expected benefits from these acquisitions have not been realised. Since the acquisitions, the following issues within YT Ltd have been highlighted: Information technology systems have not been integrated successfully. Staff retention levels have significantly declined. There is an inconsistent business culture. Identify, with justification, two of YT Ltd’s functions that should be responsible for improving levels of staff retention.

Improving the level of staff retention is one of the most important functions of YT’s business because failing to retain employees in the firm could increase its overheads, as employee replacement is a more costly affair compared to retaining existing ones. YT’s human resource function is responsible for realizing this...

You are the Commercial Director for YT Ltd, an insurance broker. Over the last five years, YT Ltd has acquired a number of smaller competitors. Each of the acquired competitors’ client base was similar to YT Ltd’s. During this period, profits have been lower than anticipated and the expected benefits from these acquisitions have not been realised. Since the acquisitions, the following issues within YT Ltd have been highlighted: Information technology systems have not been integrated successfully. Staff retention levels have significantly declined. There is an inconsistent business culture. Identify, with justification, two of YT Ltd’s functions that should be responsible for creating a consistent business culture.

Having a consistent business culture is essential in maintaining the stability of YT’s business strategy. Strategy planning is one of its core functions that should be responsible for creating a consistent business culture because it defines the direction that the firm will follow in carrying out its business activities. The...

You are the Commercial Director for YT Ltd, an insurance broker. Over the last five years, YT Ltd has acquired a number of smaller competitors. Each of the acquired competitors’ client base was similar to YT Ltd’s. During this period, profits have been lower than anticipated and the expected benefits from these acquisitions have not been realised. Since the acquisitions, the following issues within YT Ltd have been highlighted: Information technology systems have not been integrated successfully. Staff retention levels have significantly declined. There is an inconsistent business culture. Describe how utilizing the expertise of the most appropriate functions can ensure that future anticipated profitability is achieved by YT Ltd.

By utilizing the expertise of YT Ltd.’s human resource functions, the firm can secure its profitability by making sure its human resources contribute to the company’s stability. The firm’s HR functions can improve its bottom-line performance by maximizing the effectiveness of employees, thereby improving its financial position. Therefore, tapping into...

Please compare and contrast six different approaches and theories of leadership. Create a hypothetical (professional business) scenario, and explain situations where it is acceptable and preferred to use one approach over another and the best motivation technique or theories to use with each one of these approaches, and explain why.

Within the scope of leadership, trait theory has had a significant place among theorists and practitioners. The crucial characteristic of this approach is the recognition that a leader’s traits cannot be gained by training and learning, unlike other theories assume. True leaders are to possess specific features from their birth....

What is the difference between personal and position power? In a short essay, provide examples of a leader with personal power and another one with position power.

Position power is the one that comes from a person’s possibility to influence people, which is founded on his or her status in a working hierarchy. For example, a CEO has such power, given their broad range of authorities and opportunities to make important decisions – starting from reward provision...

Imagine you are a leader in a Fortune 500 company, explain how you would explain ‘motivation’ to your mid-level managers and provide them with three hypothetical example of what it looks like when managing others. Make sure you use motivation theories or applications to create these examples.

I would state that managers implement their own management decisions, using in practice the basic principles of motivation. In OB theory, motivation is seen as the process of motivating, stimulating oneself or others (individual or group of people) to purposeful behavior or performing certain actions aimed at achieving their own...

Some employees have sent emails to you explaining their concerns that some people in the organization are moving up the ladder because of their political skills and not because of merits. Using Organizational Justice Framework, and other OB terms related to fairness and trust, draft a plan to build trust with your team and show that you are a fair leader.

Within the framework of organizational justice, it seems that the first issue that should be treated is related to Disruptive Justice. The employees do not believe that they are treated on an equal basis, and there is no fairness in the outcomes of their work. In this vein, I have...

You are tasked with creating an environment that can promote intrinsic and extrinsic motivation to your new interns. How can you use the Job Characteristic theory to achieve this goal?

Intrinsic motivation is founded on the nature of the goal or the aim itself. Job characteristic theory has much to offer to achieve this kind of motivation. Skill variety (the extent to which skills should be diversified to accomplish the task), task significance (its impact on others), and autonomy (freedom...

Briefly describe two benefits of a logic model for human service organizations. Identify and briefly describe the three main parts of a logic model. Briefly describe two limitations of a logic model for human service organization.

A logic model is a systematic approach to presenting the operations and structures of a human service organization. Its first advantage is that a client understands the offered programs better. The second is that the funding or governmental institutions would see the probation operation and would provide assistance. Three main...

Compare and contrast the three major stages involved in the financial management process. Also, identify and describe two activities involved in each of the major stages in your response.

The three major stages of the financial management process are resource acquisition, disposition, and reporting. The first stage is dedicated to strategic and future operations or searching for approaches to expand the assets. The activities involved in that management stage are budgeting, identifying the needs, planning for spending the resources,...

As GE Lighting’s top management, what steps would you take to increase commitment to diversity throughout the organization? Be as specific as possible.

To improve organizational diversity and inclusion, I will regularly hold multiculturalism training sessions and workshops for all staff, including management. Acceptance of people working together, regardless of their differences, is something I would advocate for. I will make sure that the administration sticks to recruiting people from all walks of...

How would you control diversity activities at GE Lighting if you were top management?

I will exercise oversight regarding diversity events by forming a special committee to supervise the different services and support groups provided with outside consultants’ assistance. Besides, make sure all activities and community meetings are well-coordinated and conducted at times that are convenient for all employees to attend. As a quality...

Why do leaders fail when leading change?

There are several reasons associated with the failure of leaders to perform well when leading change. For example, a leader who dictates what a change program is should thus establish a passive-aggressive organization that limits a company’s success while leading change. Change managers also frequently make the mistake of assuming...

What role does organizational culture play in leading change?

Organizational culture plays an important role in leading change because it deals with how employees act in the workplace. Culture focuses on how the employees feel, act, and believe while dealing with different cultural aspects. A leader will impact the change in a particular manner by focusing on the cultural...

How important is it to GE Lighting to have a diverse workforce? Discuss fully.

Since the millennial generation (people born between 1982 and 2000) has more than doubled, it is imperative for GE Lighting to have a diversified staff. Furthermore, men have traditionally managed the manufacturing department; nevertheless, Maryrose Sylvester, the President, and CEO, is a female. She began as an intern and found...

Discuss the “manager as politician.”

A successful manager is equipped with well-developed political skills. In the workplace, political savviness can be understood as the manager’s ability to influence relationships for the sake of achieving organizational, group, and individual goals. For example, channeling one’s charisma to motivate employees and resolving interpersonal conflicts are political skills. 

Explain the importance of stories in organizational cultures.

The stories that employees tell are often different from the stories used for marketing. For example, an organization might be praising itself for comprehensive career tracks for its employees while the employees themselves know that it is nothing but a shiny facade and warn each other about stagnancy. The stories...

Explain Theory X and Theory Y.

Theory X and Theory Y stem from McGregor’s book “The Human Side of Enterprise” and refer to the types of management observed in modern organizations. Under Theory X, managers assume that employees have little motivation to do their work right, which results in authoritarianism and micromanagement. Conversely, under Theory Y,...

Do a little online browsing for modern recruiting techniques. What other techniques or tools did you find?

One of the most effective and promising modern recruiting techniques is the application of artificial intelligence into the hiring process. For example, the launching of chatbots allows for automatic identification, reaching, and integration of potential candidates into the recruitment process. It allows for a more efficient, quality-centered talent search by...

Geofencing is a new strategy sometimes utilized by companies. What is your understanding of geofencing and how would you use it if you were a recruiter?

Geofencing is one of the latest advancements in the recruiting sphere that allows for efficient and non-costly ways of contacting potential candidates. This strategy “uses GPS and radio frequency identification to set up a virtual, wireless perimeter … so that people in that area receive messages or advertisements on their...

How might a company’s preferred recruiting sources differ when it is looking for local retail managers versus doing a national search for managerial talent? Please explain.

One of the most effective tools and targeting locally available job seekers is geofencing techniques. As stated by Noguchi, this new message targeting approach borrowed from digital marketing allows recruiters to identify, analyze, and contact individuals who enter a particular geographical area. In such a manner, it is relevant to...

If a firm wanted to recruit people like you, how could they best identify you and where could they put a recruiting message where you are likely to see and respond to it?

If a firm wanted to recruit people like me, the most effective target place through which it might reach a potential candidate would be social media. Since social media has become an immediate attribute of our everyday life, it now transforms into more than entertainment but a platform for creating...

Define, discuss, and apply Mintzberg’s three categories of management roles: Interpersonal, Informational, and Decisional, and explain in what ways a chief of police engages in these roles.

There are ten different roles that managers can play in organizations, according to Mintzberg. The roles are further divided into three classes as illustrated below: Classification How a chief of police engages in these roles Decisional He/she should be business-mindedConflict resolution Informational Management of resourcesDiplomacySuperviseDispatch information Interpersonal RepresentativeCoordinatorLeaderAuthority In the...

Identify and explain each step of the selection process that most organizations follow when hiring new employees. Discuss any advantages or disadvantages of following this process.

The advantage of following this process is that it allows HR departments to monitor a guideline that has worked in the past and is likely to work in the future. The disadvantage of following this process is that it neglects to take into consideration developing people from within the company...

Identify the major behavioral sciences that contribute to organizational behavior and explain each one’s contribution.

Medicine, management, anthropology, sociology, and psychology are the main behavioral sciences that significantly affect all aspects of organizational behavior. Organizational psychology was once studied by a Harvard Psychologist name Hugo Munsterberg. It largely examines how workers can be motivated at the workplace. The behavioral patterns of workers are also addressed...

Summarize the major job attitudes. Which of the discussed attitudes do you feel has the strongest impact on performance and productivity? Why?

One of the most fundamental job attitudes is employee engagement. While managers can freely make crucial decisions regarding the management of organizations, it is highly recommended to involve employees in decision-making, especially on issues affecting them. Second, the perceived organizational support should be evident. In other words, employees should feel...

Examine the common organizational designs, summarize each, and then select and defend your choice as the best one for a traditional police organization.

Based on the merits of each organizational structure, the best choice would be the divisional structure since police organizations deal with a wide variety of different criminal cases, which require the creation of various departments to deal specifically with them. Simple Structure – utilized by many startups, this type of...

Explain the function of culture in an organization. Discuss how employees learn the culture and the liabilities associated with organizational culture. Apply an example for each.

Culture is basically the guidelines by which employees within an organization adjust their behaviors and mannerisms. One of the best examples of this in action can be seen in the movie “The Wolf of Wall Street,” wherein the organizational culture within the firm managed by Leonardo De Caprio’s character focused...

Why financial management is a decision science?

A decision science refers to a well-thought-out process before one makes complex decisions. In this respect, many aspects have to be put into consideration before a decision is made. Decision science is applied in various aspects that include management. Essentially, financial management has been regarded as a decision science. In...

What are the basic components of all quality improvement models?

Quality improvement (QI) models refer to comprehensive processes that identify, describe, and analyze strengths and weaknesses and provide solutions. QI is enhanced by a systems culture that is supportive of incessant learning. Proper implementation of the QI in an organization is facilitated by the formation of a team that recognizes...

Why are cost-benefit analyses rarely performed for single cases?

Cost-benefit analysis is always based on efficiency criteria that depend on equity and the distribution of resources. For a single case, these parameters may depict a conflict, as there may be inaccuracies in the identification and quantification of costs and benefits. Cost-benefit analysis is a measure of social welfare, whereas...

Over a long period of time, Sears has slipped from being America’s largest retailer to struggling for survival in recent years. What cultural change can you suggest to help company leadership at Sears to restore some of the retailer’s past glory?

The central aspect affecting Sears is the extreme rivalry peculiar to the sphere. For this reason, the brand has to acquire a strong competitive advantage to attract clients. One of the possible ways to achieve it is to change the corporate culture towards higher levels of excellence among its workers....

As per your understanding of employee engagement, why should a leader be concerned about employee engagement when almost all of his or her direct reports are corporate professionals?

Employee engagement is a central factor affecting the results of any organization. High engagement levels mean that a person is more motivated to work hard and is ready to put more effort, hoping to help the firm to evolve and acquire benefits. For this reason, any leader should be concerned...

Identify the present and emerging strategic human resource challenges and the aspects of the legal environment, including diversity, recruitment, and selection.

Human resource (HR) is defined as the assignment of the most trained military personnel to the right place at the proper time, based on their experience, skills, knowledge, and qualities. Human resource management (HRM) is provided through the personnel management system in the U.S. Navy. Such an approach is essential...

Assume that you are the Chief Executive officer (CEO) of X organization, and you want to involve consumers with the control of ethical behavior of business leaders? Explain how you could develop and implement a plan to achieve that?

Observation of the code of ethics is a critical aspect of an organization’s functioning as it helps to remain popular among its clients. For this reason, the involvement of consumers in controlling ethical behaviors can be an advantageous strategy to increase the popularity of a brand. The plan to attain...

Many business leaders today give up having a private office and instead work at a desk or cubicle in the middle of the work area to be among other employees. According to your perception of leadership power, what effect do you think this work area placement has on their power?

The power of a leader comes from his/her ability to work with followers, consider their current moods and problems, and establish goals that meet their topical needs and capabilities. For this reason, it is vital to remain informed about the state of the collective and how it functions at the...

Describe employee separations, downsizing, outplacement, and performance management through recognizing employee rights and the importance of managing discipline and organized labor.

A feature of the American social security mechanism for service members is its implementation through specially designed programs. Many members of the U.S. Navy believe that the system of their social and legal protection is imperfect. Dexter argues that after conducting a survey, several issues were revealed. For instance, these...

Evaluate best practices for training, developing, and evaluating employees.

For military missions in the Navy, soldiers are trained in physical fitness basics and prepared to withstand stress throughout their service as officers, especially when in a difficult situation. One of the basic requirements for physical fitness is the development of the need for daily exercise. For instance, one of...

Evaluate the design and administration of benefits and the development of employee relations.

American military personnel already have significant privileges over other citizens of the country. However, the Department of Veterans Affairs highlights that the Pentagon is increasing the benefits package. All military personnel and veterans remain eligible for lifetime medical insurance paid in full from the federal budget. Moreover, this includes complex...

How do you see flexible work arrangements (FWAs) affecting a company’s bottom line?

Every organization strives to increase revenues while reducing expenses. A company’s bottom line portrays the net income and ability to expand or grow. A flexible work arrangement would have a positive impact on an organization’s profits. Employees can work when they feel most productive; consequently, there is increased loyalty to...

Use the literature review technique and explain the CSFs in the healthcare sector.

The importance of critical success factors (CSF) and their consideration in terms of total quality management (TQM) is also justified by the existence of an extensive body of research devoted to the problem. Investigators try to outline the major determinants of success that should be considered when fostering a positive...