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Does Samsung Company use CRM technology to assist with building a relationship? How do they use technology? What CRM tools do they use? What is the role of salespeople in selling your product to the end consumer? How are customer issues with your product resolved? What kind of messaging does the company use to build trust and loyalty with customers?

Samsung has a number of programs and initiatives in place to build customer relationships and keep them loyal. Some of the ways Samsung seeks to engage customers and build trust include offering quality products, providing excellent customer service, being active on social media, and engaging in cause marketing initiatives. Additionally,...

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What are the stages/steps in Business Process Improvement (BPI)?

There are the steps in BPI: An outline of existing problems, plans for optimization, and strengths of the company or production. Brainstorming and dynamic analysis of weaknesses that require adjustment; a critical approach is needed here. Giving abstract plans concrete formulations that would be understandable to colleagues, management, and potential...

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Identify and briefly describe the execution processes in OPSCM that are involved in creating and delivering a product or service to an organization’s customers.

Ordering (communication with the supplier), purchasing (registration, including legal), warehousing (it is necessary to monitor the safety of goods), and transportation (logistics) are the main processes of supply chain management. Production, maintenance, and transportation are the main processes of operations management.

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What are the strategic, tactical, and operations responsibilities in supply chain management?

Strategic responsibilities are risk identification, assessment, and control, active decision-making on new products (possible change of name, design, advertising campaign), and global outline of the supply chain. Tactical responsibilities are searching for a logistical balance (delivery of goods only to where there will be a demand), forecasting consumer requests, and...

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Explain the importance of learning about operations management.

Operations management permeates all business processes and all areas of product manufacturing. The study of operations management will allow the future manager to successfully see and control functions in the most complex supply chains and the most critical business areas, such as pharmacy or the production of medical devices. Operations...

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What will be your business strategy? Product differentiation or low-cost provider?

The differentiation strategy is to create an image of the business in the perception of consumers as unique and to create a unique product. Creating candies with unique flavor characteristics of the highest quality of manufacturing and handmade allows differentiation to create a competitive advantage. Product differentiation will create added...

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Discuss the advantages and disadvantages of discretion within the public sector.

Discretion implies the possibility of making responsible choices, judgments, or decisions within the existing job description. In other words, individuals can act independently and show some incentive to attain current goals. The major advantage of the practice for the private sector is the emergence of numerous opportunities for creativity and...

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Leadership is key to organizational success – Discuss leadership within organizations – your answer must be supported by relevant literature and apply to any organization.

Leadership is one of the central tools that can be used by managers to attain success. Within organizations, it performs several vital functions. First of all, it allows for building high-performance and successful teams. It is critical for achieving the current objectives and creating the basis for the further organization’s...

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Explain in your own words how the model “motivation, capacity, and opportunity” can be useful in understanding individual clients.

A client is an individual who seeks professional help from a social agency or institution. Clients must have a strong drive and desire for them to accomplish their purpose. Motivation, capacity, and opportunity are essential in understanding the client’s strengths and weaknesses. Motivation is the process that inspires a client...

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Describe Operational Effectiveness vs. Strategic Positioning.

Operational effectiveness is any practice that allows businesses to maximize the use of their inputs. It entails performing similar activities better than rivals to acquire a competitive edge. Strategic positioning means performing different operations from rivals or performing the same activities in a different way. This ensures that a firm...

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Define and describe Enterprise Resource Planning (ERP).

This is software used by organizations to manage day-to-day business activities such as bookkeeping, procurement, task administration, threat management, agreement, and supply chain processes. This application essentially automates business operations, eliminating the need for consistent human interaction that may jeopardize operations. ERP requires effective oversight of the systems to prevent...

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Define and describe Customer Relationship Management (CRM).

This is a strategy employed by companies to manage interactions with customers and potential customers. It enables the streamlining of procedures, constructing purchaser relations, escalating sales, expanding client service, and upsurging productivity. CRM enables a business to identify the behaviors of their customers and modify their business operations to ensure...

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As a manager, what can you do about disruptive technologies?

A manager must remain aware of the changes occurring within the business environment, including disruptive technologies. This knowledge is vital for ensuring that the firm does not lag when competitors embrace disruptive technologies. Disruptive technologies should be embraced with caution by managers to ensure that a company does not collapse...

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What are the two key characteristics of disruptive technologies? Provide at least one example of contemporary disruptive technology.

Disruptive technologies sweep away the systems it replaces because it has recognizably superior attributes. Its characteristics include low pricing to increase clients and higher risk due to interference with existing markets of the creation of new markets. Recent disruptive technology includes e-commerce that revolutionized and made markets virtual in online...

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Define and describe Enterprise Architecture, and what is Enterprise Architecture’s main focus?

This is the practice of analysis, design, planning, and implementation of enterprise inquiry to effectively implement business schemes. Enterprise architecture (EA) aids companies assemble IT ventures and procedures to achieve intended commercial outcomes and to remain relevant. The relevance is with regard to trends and interferences using architecture values and...

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What aspects of the strategic imperatives had the most important implications for Eco Tripp’s organizational structure over time? In other words, what were the most important strategic requirements and their implications for changes to Eco Tripp’s organizational structure over time?

The most imperative strategic requirement for EcoTripp’s organizational structure, over time, was paying close attention to internal organizational changes. When deciding on an appropriate organizational structure, businesses must consider both internal organization changes and external market changes, alongside any re-organization in the future. The choice to use a functional structure...

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An e-commerce platform has the following characteristics: annual revenue of 70M€, 250 employees, 12.000 unique references in stock, and 350.000 customers located worldwide. They have contracted the IT consulting company where you are working to select their new CRM system. Their main system is SAP with Microsoft SQL Server as its DBMS (Database Management System), implemented in their own servers. What of the CRM systems available on the market would you propose? What would be an estimate of the investment of its implementation? What would be the ROI of the investment and the value generated for the company?

CRM systems have been an essential part of business operations for customer analysis and relationship building. Although there are many solutions available, the choice of a CRM system largely depends on the organization’s size and needs. The organization described here is significantly large with multiple branches. The needs of such...

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You are the CIO of an ongoing company that has three factories in three different countries in Europe with an ERP and a CRM implemented. The Steering Committee has decided to implement an additional information system in the company: a Knowledge Management System. Does the company have to make any changes to the current information systems they already have? Does the company have to make any changes to the current information technologies they have?

Although organizations can survive with any choice of ERP, CRM, or KM systems, recent trends in customer service and logistics require the integration of all these processes into business operations. According to Migdadi, successful companies integrate ERP into KM for improved customer relationships through CRM initiatives. In the case provided,...

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Let’s suppose two B2B medium services company that are merging and will relocate all operations to a new headquarters in a single location. Each company has an ERP implemented, one of them a CRM system, and the other a KM system. What would be your proposal of information systems map to integrate both companies? Which option you would raise for the data, in term of information systems?

Mergers and acquisitions are common ways through which firms gain a competitive advantage in the market. For today’s firms, knowledge is a key factor in success and rejuvenation. As a result, the desire to acquire, transmit, and exchange both prospective and current information drives many cross-border acquisitions and mergers (M&As)....

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Consider a small manufacturing company that have a continuous growth in the last four years, therefore they are contemplating to implement their first information system. Which information system do you think would be most appropriate for them? And why do you believe they should implement an information system and not to continue as until now?

Organizations are established for the primary goal of revenue generation, which entails linking consumers to available products. Data is one of the core components of business operations, requiring effective data management and information processing systems. Boiko argues that as an organization grows, so does the volume of data involved. In...

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Describe the importance of comparing actual progress to planned progress.

In order to gauge whether a project is going according to plan, one must regularly and timely compare the actual progress to the progress that has been planned. It allows us to immediately make corrections to the plan, including such parameters as time, budget, and scope. These measures ensure that...

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Explain how integrating the four lenses: History, Humanities, Natural Science and Social Science, helps understand how problems in wellness impact both professional and personal contexts.

Lenses reflect the interactions between different aspects that characterize the living environment. Integrating the lenses allows people to assess the factors that can change professionalism. For example, social and natural lenses will allow us to establish how employees interact within the business environment. In addition, the personal context also becomes...

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Describe ways to invite clients to collaborate with you in the exploration of problems and challenges. What information is necessary as they gain a thorough understanding of the problems and challenges their clients face?

One of the simplest ways to have customers collaborate with companies on the exploration of problems and challenges is to ask them for feedback. The majority of customers would not mind giving information about any particular issues they have encountered, so long as the surveying method is not bothersome or...

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Why are perspective ethics necessary?

Perspective ethics are a necessary part of any profession as these are the standards that ensure the high quality of work done. Perspective ethics serve as guidelines in the interaction of consumers and providers of services allowing the first to have confidence in the work of the latter. For this...

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Describe how professional and personal relationships differ, including four unique aspects of a client–practitioner relationship.

Professional relationship exists between people leading a common activity. These relations are regulated by the norms of law, ethics of business relations, goals, and professional interests of people. Personal relationships are built around emotions, be it mutual interests and understanding or hostility and dislike. Professional relationship revolves around the common...

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Discuss the issues relating to ethics, reputation management, staff health, and well-being. Outline the implications of these issues for organizational strategy and performance.

Human resource management tries to choose culturally compatible people. They should also pay attention to equality, universal participation, and customary and legal recruiting processes. The optimal course of action for HR managers may be to dispute the company’s customs. When problems evolve, HR management should be skilled in handling disputes...

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Pick an instance of organizational deviance took place in the past five years and use cultural approach to analyze this organizational deviance.

One of the recent examples of organizational deviance is found in Activision Blizzard, which has been at the forefront of public attention since July 2021. The company is accused by numerous female employees of promoting a “frat-boy culture”, engaging in numerous acts of sexual harassment, promoting unequal pay, and withholding...

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What are the cultural origins and ethical implications of organizational deviance discussed in Morrill’s (2008) article “Culture and organization theory”?

Morrill’s article provides a review of the academia on the subject of deviance in relation to cultural origins and ethical implications. He brings up a few major examples of widespread deviance that could be explained by corporate cultures, such as the Challenger crash, the Enron bankruptcy, and the 1980s savings...

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Most job seekers are thrilled to be offered a job, and they fear haggling over salary. Yet, employment specialists say that failing to negotiate can be a mistake that reverberates for years. Do you agree or disagree with this statement? Why?

A job offer is an exciting prosper, especially for those who have just started to venture into the world of employment. When given a job opportunity, many people feel apprehensive about haggling over their future salary. I find these concerns to be valid; however, I do see the employment specialists’...

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Read and view the Video Case in Chapter 8 titled “Forecasting and Supply Chain Management at Deckers Outdoor Corporation” in “Operations management: Processes and supply chains” by Krajewski, Malhotra, Ritzman. What factors make forecasting at Deckers particularly challenging? How can forecasts be made for seasonal, fashionable products for which there is no history file? What are the costs of over-forecasting demand for such items? Under-forecasting?

It seems that the biggest challenge a company faces is that they have to control many factors simultaneously. As a consequence, there are many costs for the firm. For example, due to the fact that Deckers has to take into account the surge in demand for shoes at certain times...

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Read and view the Video Case in Chapter 8 titled “Forecasting and Supply Chain Management at Deckers Outdoor Corporation” in “Operations management: Processes and supply chains” by Krajewski, Malhotra, Ritzman. Based on what you see in the video, what kinds of information technology are used to make forecasts, maintain accurate inventory records, and project future inventory levels?

The video shows that Deckers uses a variety of statistical models to predict demand. Models of mathematical statistics reveal the nature of the effect of factors – causes on consequences. They help to foresee the course and development of logistical processes. Mathematical statistics are used to solve such issues as...

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Read and view the Video Case in Chapter 8 titled “Forecasting and Supply Chain Management at Deckers Outdoor Corporation” in “Operations management: Processes and supply chains” by Krajewski, Malhotra, Ritzman. How much does the forecasting process at Deckers correspond with the “typical forecasting process” described at the end of Chapter 8?

For Deckers, forecasting is the starting point for inventory management. With it, the company plans sales, resources, and operations. Moreover, the entire supply chain thus depends solely on forecasting. Fall and spring shoe collections are created twice a year at Deckers. This process involves the selection of materials and the...

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Do you think that when managers make decisions they follow the decision-making steps? Which steps are apt to be overlooked or given inadequate attention? What can people do to make sure they do a more thorough job?

Decision-making in business is a complex process that may be time-consuming and involve multiple teams who work on a strategic decision. In addition, many techniques help specialists make informed decisions. Although it contributes to higher efficiency in decision-making, there are still cases of poor decision-making, which states that techniques and...

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Select two organizations that you are interested in. Research information about the firms or talk with an employee if possible. What types of culture do they have?

Two organizations that I am interested in are Amazon and FedEx. Both companies have developed their organizational cultures to achieve maximum efficiency. For example, on Amazon, decisions are made in “Two-pizza” teams, implying that the team members could be fed with just two pizzas. Working in such small teams ensures...

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Describe your use of the four management functions in the management of your daily life.

The four functions of management include planning, organizing, leading, and controlling. Although, in general, management is perceived as an organizational function, its principles can be applied to personal daily life. The only difference is that the person has to be both manager and the executioner. An example of everyday use...

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Name an ineffective organization. What can management do to improve it?

An example of ineffective organization can be seen in companies that used to be giants in their industries but failed with time. The reasons for such failures are different, but in general, each case could be prevented with effective management intervention. Nokia was one of the most dominant players in...

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Name a great organization. How do you think management contributes to making it great?

One of the great organizations in the current business world is Amazon. Although there are a lot of scandals about how warehouse employees are exploited and suffer from harsh policies and regulations, the success that Amazon managed to achieve is impressive. The management at different levels contributes to this success....

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What impact does training have on employee turnover? Why would an organization or manager not want to train employees? What are the cons of training? How do you measure whether training is effective – a good “return-on-investment” (ROI)?

The complexity of company training topics lies in the fact that it has a dual effect on staff turnover. Workers look for challenges in their workplace and professional field; their paramount professional wishes are salary increases and hierarchical career promotion. Company training provides them with these profession-related benefits, which minimizes...

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Explain how job costing is used in the service sectors and manufacturing sectors. Provide examples by citing one job costing example of the service sector and one example of the manufacturing sector of a Saudi company to support your answers.

Job order costing is commonly used by manufacturing and services companies to monitor direct labor costs. Direct materials—the raw ingredients that employees utilize to make products—are costly in a manufacturing plant and require meticulous control and inventory. For example, Riyadh furniture used job costing to record all the direct materials...

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What are the pros and cons of using personality testing in the selection process?

There are both advantages and detriments regarding the use of personality tests for HR. On one side, testing has the capacity to better align individuals with the values of the organization, or contribute toward creating productive team dynamics. Alternatively, personality tests do not offer significant insight into a person’s ability...

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Briefly summarize the concept of Affirmative Action. Why does it exist and should it continue? Why or why not? In your own words, describe the various EEO postures an organization can take in relation to Affirmative Action.

Affirmative action can be best summarized as an arrangement of policies, ideas, and practices aimed at giving opportunities to marginalized social groups. Due to the existence of systematic and historic inequality, the promotion of equity through affirmative action is an essential part of American society. The system of affirmative action...

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Explain the three conflict negotiation models and situations in which each would be appropriate.

Negotiation is a conflict resolution mechanism that aims to solve a problem by addressing the interest and views of each of the conflicting sides. The three major negotiation models include integrative negotiation (win-win approach), distributive negotiation (win-lose approach), and the lose-lose model. The integrative negotiation model involves close collaboration and...

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Describe the five conflict-handling modes.

There are five major modes of solving conflicts: collaborating mode, competing mode, avoiding mode, accommodating mode, and compromising mode. These methods of handling conflict operate based on principles of assertiveness and cooperativeness. Assertiveness in this context involves the degree to which an individual tries to satisfy their interests during a...

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Describe how framing heuristics affect a manager’s escalation of commitment.

Framing involves making decisions according to the way a problem is presented. A situation may be presented negatively or positively depending on the problem’s information. The description of a problem plays a significant role in determining the choices made to address that problem. People may portray risk-seeking behavior when the...

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What kinds of general revenues are available to cover the net cost of governmental activities?

In the coverage of the net cost of governmental activities, the general revenues available include taxes, intergovernmental, and investment earnings. Therefore, the net cost of the federal tasks is typically covered by interest income, inter-jurisdictional revenues, sales, and property tax. The state receives income substantially from taxing authority, not via...

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What is the basis of accounting does the general fund report?

Significantly, the general fund reports the modified-cash and modified-accrual basis of accounting as mandated by the State of Mississippi. It is a hybrid of the two most common bookkeeping approaches involving cash and accrual accounting. Long-term assets are recorded on an accrual basis, while short-term assets are recorded in cash...

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Write a brief narrative of the important/major concerns or recommendations of the Management Discussions and Analysis.

At first, the management discussion and analysis involve compliance with laws and regulations, financial statements, and actions to address the challenge faced by the City. The recommendations include driving adequate training for the finance department staff integrated into the CAFR preparation process to equip them with skills and expertise. The...

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What is a performance appraisal?

Performance appraisal can be determined as the process of scoring an individual’s performance regarding the existing scales and providing him/her with feedback. It is one of the central components in measuring human behavior and informing workers about their current progress on specific issues that should be resolved. It requires assessees...

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Explain the “Text-Speak” in the Workplace.

The decision of the HR manager to reject a potential candidate who sent a text-speaking message “Thx 4 the Iview!” can seem radical, but, in my opinion, it is justified. Text-speaking is an informal way of communication that is characterized by excessive use of shortened words, abbreviations, and neglect of...

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If Westpress Ltd. appointed you to manage the employee aspect of the TUPE transfer, what would be your action plan for the employees of both organizations (Eastport News and Westpress)?

While taking into account all the conventions of the upcoming TUPE transfer, managing the employee aspect on the part of Westpress involves drawing up an action plan for the representatives of each organization. According to the data from the Chartered Institute of Personnel and Development, or CIPD, from this perspective,...

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Summarize the article “When and why does transformational leadership influence employee creativity? The roles of personal control and creative personality” by Tse, To, and Chiu.

In their article, Tse et al. investigate how transformational leadership may impact employee creativity. According to them, personal control, an individual’s belief that their behavior affects outcomes, contributes to the establishment of the connection between leadership and employee creativity. In addition, the authors emphasize the role of a leader’s characteristics,...

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What is meant by the “culture” of an organization? Why must a social worker understand the culture of an organization to begin the process of making changes?

Culture in an organization defines how people behave within an organization. A social worker needs to understand the culture in an organization to begin making changes because the culture provides insight into how people will react to different policies. For instance, social workers should not be involved in embezzling funds...

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Organizations include policies, hierarchies, and subunits. Organizations are also linked to the external environment. Provide an example of an organization and describe the relationship between that organization and the external environment.

The Network for Social Work Management is an organization based in the US to advance social work management in human and health services. The organization has a good relationship with the external environment. This is because it is a law-abiding organization and has CSR activities within the community, such as...

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For social work practitioners to be effective in the workplace, they must understand how their agencies operate internally and externally in the larger macro environment. Why is this important?

Understanding how the agency operates internally provides the social workers with the basic rules and regulations. They enable social work practitioners to work following the rules and regulations of the agency. Learning the external operations of an agency allows a social worker to know how to relate with other stakeholders....

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Why is it important for social workers to comprehend organizational culture, and what personal skill or skills must one incorporate to help them see their role within a particular agency’s culture?

Social workers need to comprehend organizational culture because social work practice is based on an organizational context. Social workers make decisions based on their organizational culture. One must incorporate some personal skills, including empathy, critical thinking, active listening, advocacy, and cultural competence.

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Define three types of leadership models.

In any organization, leadership plays a vital role in determining the success or failure of the team. While not all team members qualify for leadership positions, organizations need to invest in choosing a leader who is not only aligned with institutional goals but also helps maintain unity and focus among...

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Assess the difference between a leader and a manager.

The common characteristics between managers and leaders include but are not limited to critical thinking skills, problem-solving skills, and communication skills. However, there are distinguishable differences between the two, and these are explained below. By definition, a leader is a person who influences, guides, and directs behavior in a group...

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The CEO comes to you and says: “We need to modify our approach to onboarding. We’re growing so fast, and we now have ten people starting each week. Can you send me a proposal for how we should modify the current approach to work with the larger group? This is a good time to improve what we’re doing, so if you have other improvement ideas, include these, too. Also, let me know how to propose measuring the effectiveness of the new approach.”

In response to your request to develop an updated approach to onboarding new employees, the company’s Human Resources department is ready to offer a new program. Due to a large number of new hires coming in on a regular basis, a universal onboarding model is needed. For instance, Percolate’s experience...

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When does orientation start and when does it end? What is L&D’s role in orientation? How does a company’s culture impact orientation and onboarding? How should orientation vary for different roles or levels within the company?

Helping new hires adapt to the workflow is a valuable opportunity to not only strengthen teamwork but also minimize the risk of losses caused by newcomers’ insufficient performance. Orientation, as a process designed to convey to new employees the appropriate nuances of the operating environment, begins before the hire begins...

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Should planning for disasters be a risk management process, or is the need to be prepared of greater importance than balancing support against $ cost? Do your organizations, past or present, actually practice disaster/recovery processes?

Companies should have a disaster recovery data center located away from their main processing facility. At the same time, the ability to recover lost information requires continuous tests. Virtualization provides corporations with the capability to recover lost data faster because of automatic disaster recovery and the self-repair properties of the...

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Briefly discuss Porter’s “Five Forces” model. Why is it still relevant?

Porter’s Five Forces Analysis is a valuable strategic planning tool for business planning and market research. This is especially true when it involves understanding the level of business competitiveness in a particular industry. Porter’s Five Forces Analysis assesses profitability, opportunity, and risk based on five critical factors in an enterprise....

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Demonstrate with the help of an example how diffusion of responsibility and conformity in an organization can lead people to act unethically.

Diffusion of responsibility and conformity in organizations can lead to reduced personal responsibility for projects or unethical behavior if people know they will not be held accountable for wrongdoing. The phenomenon of diffused responsibility occurs when witnesses of some dangerous event, such as a murder, a gang beating, or a...

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Your project sponsor is not a big believer in continuous improvements as part of the project. Explain to the sponsor why continuous improvements are important and what the risks might be of not having this embedded into the project.

There are numerous issues that may undermine the successful development of a project. Therefore, it is crucial to create and establish a framework that ensures the implementation of a wide range of measures that can address problems duly. Moreover, such a strategy should imply a high degree of flexibility, as...

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Using an example of a particular industry, discuss how Porter’s five forces, “power of supplies,” influences the pricing and operations decisions of a firm.

To sustain their success and make a profit, business companies must carefully formulate their strategies. According to Porter, the basis of any strategy is coping with competitors. On this assumption, he built his approach by defining five forces that form a competitive environment in the industry. These forces include the...

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How might resistance arise during a change program, and how might it be helpful?

Individual resistance through open criticism of the proposed system or reduced productivity by employees is a potential method of enacting resistance. This method is popular in workplaces with minimal cohesion amongst employees and workplaces composed of bold employees. These employees may feel an inherent need to oppose the system whenever...

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What are the key drivers of resistance to change in organizations?

Change within an organization is often difficult as it promises to make widespread changes to organizational customs of practice. Change may be resisted due to the lack of conviction over whether there is a need for change within an organization. This is particularly true for established business entities that have...

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Identify at least two tactics that you or others in the organization could use in order to delay, modify, or sabotage management’s reorganization plans. These tactics could involve not doing certain things, as well as taking active steps. Be creative but ensure that your tactics are practical and realistic. You may draw on your own experiences of organizational change if relevant.

The First Tactic The first tactic will include active resistance: criticism of the changes statements against the changes, as well as boycotting the changes being implemented, and clearly avoiding the introduction of innovations. In business communication, non-ecological manipulation can be chosen: transitions to personality and impulsive attacks. This can ultimately...

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Discuss why micromanagement is a trap that so many leaders fall into.

Many business owners and managers micromanage their employees because they believe that process control is essential to success. If you hire competent employees and put in place effective onboarding procedures, micromanagement is redundant and counterproductive. Following the completion of the initial orientation period, the employee’s performance will be evaluated. Individuals...

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Discuss the key limitations that public administrators face when developing regulations.

Because society is changing at a rapid pace due to shifts in generational structure and technological advancements, the primary constraint that public administrators must contend with is the speed with which they can put policy changes into effect. Whenever the government is confronted with external pressure in response to ethnocentric...

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Discuss the origins of Total Quality Improvement (TQM) as well as whether its applicability can be generalized in the public sector.

Total Quality Management (TQM) is a management technique used to improve the quality and productivity of a company. TQM is a holistic management philosophy that spans an organization horizontally, involving all departments and employees and extending backward to include suppliers and clients/customers. TQM is a management philosophy that promotes continuous...

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Is it morally permissible for a restaurant that caters to men to hire only young, attractive waitresses? How does this situation compare to a modeling agency only hiring attractive models? What about not hiring waitresses with facial piercings? What types of considerations are or are not appropriate?

Customer input is vital in developing process activities and processes for hiring and firing. It’s tough to fire or hire people based on data and analytics that include client input. It contains ethical debates, making it polarizing in many ways. Is it moral for a restaurant that principally serves males...

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Read “Job security rule changes and employee organizational commitment” by Hur & Perry. Identify what you, as a reader, find to be the muddiest point in the reading.

The topic of job security is explained differently, and the reading might not have any points that are not clear or misleading. Even though managers can understand all important aspects of employee protection, it might be complicated to integrate needed changes to create trust between both integral structures of any...

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Read “Job security rule changes and employee organizational commitment” by Hur & Perry. Identify what you, as a reader, find to be the clearest point in the reading.

The definition of seniority might be the clearest aspect of the information as the idea of this aspect is explained broadly with all important details. This idea states that all employees should be equal, and everyone in an organization can express personal thoughts and ideas. When managers take into consideration...

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Discuss how you would implement a daily conversation with your team (in an instructing environment) to meet the objectives of an everyday performance management process. Provide specific examples.

I would interact with my team directly, setting tasks to be performed by each member. At the same time, I would welcome questions and expect feedback. Giving complex tasks, I would ask team members how they would proceed with fulfilling them, allowing them to use their initiative. However, if the...

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