Explain how employee performance appraisal methods work and which method does Echo Software use?

Human Resource managers are tasked with the duty to ensure that all employees apply the right input to ensure the firm attains set goals. To understand the work effort of employees, managers apply performance appraisal methods. Understanding the work input from the employees in Echo software is an important task for managers.

Performance management ensures that the manager identifies workers who are eligible for a pay rise, the employees’ skills, and strengths. Performance management also ensures that the employees’ shortcomings are identified hence providing the basis for creating a resolution to improve the employees’ workforce.

The main performance appraisal method to be used at Echo Software is the behavior-based appraisal method.

Behavior-based appraisal method is an appraisal method that is based on the feedback of the sphere of influence of an employee. The sphere of influence includes friends, customers, peers, and managers. This kind of appraisal method ensures that the company will understand not only the performance of the employee but also the personal traits of the individual.

The method will have five levels of integral information that will aid the managers in understanding the performance level of the employees in Echo Software.

First, the managers will need self-appraisal reviews that will be conducted by the employees. The employees must make reviews about themselves about the progress of their performance in the past five years. The employees should then highlight their strengths and weaknesses while indicating possible measures to be followed for improvement.

Second, the appraisal procedure will need managerial reports about the employees. Ratings from managers indicate the work level inputs by different employees.

Third, peer reviews reveal the personality traits of individuals. Interpersonal qualities which might be difficult to notice are presented through peer reviews.

Fourth, reports from the Subordinate Appraising Manager will enable the company to receive a synthesized report from a managerial point of view. The Subordinate Appraising Manager provides a neutral point of view, ensuring that employees are reviewed from the results collected.

Finally, Echo Software needs to get reviews from both external and internal customers. Customer reviews can be used as the most credible source of reviews since the customers are neutral and are inclined towards reviewing the services offered. In conclusion, behavior-based is important since it ensures that the employees raise personal awareness.