Define and describe Customer Relationship Management (CRM).

This is a strategy employed by companies to manage interactions with customers and potential customers. It enables the streamlining of procedures, constructing purchaser relations, escalating sales, expanding client service, and upsurging productivity.

CRM enables a business to identify the behaviors of their customers and modify their business operations to ensure customers receive the best possible services. CRM services include marketing, sales, customer service, and after-sales support.

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Academic.Tips. (2023, May 28). Define and describe Customer Relationship Management (CRM). https://academic.tips/question/define-and-describe-customer-relationship-management-crm/

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Academic.Tips. 2023. "Define and describe Customer Relationship Management (CRM)." May 28, 2023. https://academic.tips/question/define-and-describe-customer-relationship-management-crm/.

1. Academic.Tips. "Define and describe Customer Relationship Management (CRM)." May 28, 2023. https://academic.tips/question/define-and-describe-customer-relationship-management-crm/.


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Academic.Tips. "Define and describe Customer Relationship Management (CRM)." May 28, 2023. https://academic.tips/question/define-and-describe-customer-relationship-management-crm/.

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