Firstly, air carriers need to improve their analytics and revenue management. To do this, they are to analyze all the circumstances in which the client can refuse the flight or can be bumped involuntarily, as well as the negative consequences for the passenger and time delays. Based on these data, the company can calculate the required amount of compensation and set “a limit to the number of seats that the airline may overbook” more accurately. Secondly, it is essential to improve the interaction between airlines and passengers. One of the possible solutions is to make the non-appearance penalties and the denied boarding compensation restrictions more available to the customers before purchasing their tickets. Another way is to “communicate delays, cancellations, and denied boarding’s.” These measures are likely to help decrease the number of customers’ complaints and upgrade service quality.
How could overbooking policies in airline travel be revamped and improved upon?
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Academic.Tips. (2022) 'How could overbooking policies in airline travel be revamped and improved upon'. 14 January.
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Academic.Tips. (2022, January 14). How could overbooking policies in airline travel be revamped and improved upon? https://academic.tips/question/how-could-overbooking-policies-in-airline-travel-be-revamped-and-improved-upon/
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Academic.Tips. 2022. "How could overbooking policies in airline travel be revamped and improved upon?" January 14, 2022. https://academic.tips/question/how-could-overbooking-policies-in-airline-travel-be-revamped-and-improved-upon/.
1. Academic.Tips. "How could overbooking policies in airline travel be revamped and improved upon?" January 14, 2022. https://academic.tips/question/how-could-overbooking-policies-in-airline-travel-be-revamped-and-improved-upon/.
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Academic.Tips. "How could overbooking policies in airline travel be revamped and improved upon?" January 14, 2022. https://academic.tips/question/how-could-overbooking-policies-in-airline-travel-be-revamped-and-improved-upon/.
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"How could overbooking policies in airline travel be revamped and improved upon?" Academic.Tips, 14 Jan. 2022, academic.tips/question/how-could-overbooking-policies-in-airline-travel-be-revamped-and-improved-upon/.