The healthcare system is a complex of professionals, institutions, and resources that work together to help, treat, care for, and maintain people’s health. This system is pervasive, varied, and complicated, which makes operations management essential for the health system. Healthcare operations management is the administration of the clinical systems and supporting business. Healthcare operations also involve the transformation of resources into services.
Resources mean staff, monetary capital, equipment, tools, and information. On the other side, services refer to the delivery and provision of healthcare services. In the healthcare setting, operations management infers improving the quality of services due to the analysis and optimization of processes. Healthcare operations management contributes to developing and improving workflow, supply chain, logistics, and staffing levels and managing productivity and quality to improve overall efficiency.