Operations management positively affects a hospital’s competitive advantage as it aims to improve the overall quality of services provided. It is necessary to manage resources and the organization properly to achieve these goals. The term operations effectiveness defines productive efforts in maintaining operations management. When significant outcomes are achieved with the effective operation of all systems and processes, such a strategy is called operational excellence.
By improving the quality of the services provided, the hospital gains advantages over other similar institutions. Consequently, a hospital that conducts fruitful operations management increases its competitiveness. In addition, outperforming other hospitals, there is more space for improvement, development, and extension.