If the kitchen has already all the details and devices for the work of people with special needs, then, at first, I would teach how to use all these things. Since not many restaurants employ people with disabilities, likely, most of the staff do not have work experience. First of all, any member of the team must know exactly the features of using all kitchen tools and devices, their location, and understand the need to follow the rules strictly. These measures help people with different needs to adapt to working conditions and to avoid possible misunderstandings. For example, a person with visual impairments should know exactly where the position of dishes, towels, or other things he or she needs for work.
I also would divide the workers into groups according to their restrictions and responsibilities and conduct several classes before opening the cafe. For example, I would pay more attention to slicing or making a pastry with people who have difficulty with these issues. For visually impaired workers, I would give full training on the location of objects in the kitchen and safety precautions. Separate training is needed for the waiters to explain to them the rules of the service, give time to memorize the menu, and other elements necessary for work. It is also essential to have employees without special needs who help other workers to control the cooking processes, and I also would do it by myself. It is also important to train employees in such a way that they can help and replace each other if it is necessary. Many regular tasks are difficult for people with special needs, so training will take a longer time since each team member requires a lot of attention. Thus, only making sure that the kitchen is safe for workers and has everything they need, I could open Pizzability.
Moreover, the main goal of Pizzability is to sell food and drinks that are interesting to visitors because of their taste and quality. Judging by the reviews, the meal has good taste, so the owner needs to add some other features that bring new clients. For example, selling pizza by slices is an excellent way to attract new customers who do not want to spend time getting proper dinner or standing in the line. People can take one piece and enjoy it as a snack while walking. In this way, customers will try the pizza, tell their friends about this place and come back for another slice or full dinner.
Another way is the introduction of a more interesting and unique presentation of meals. Anyway, people like to take a photo of their food and post it online, but Pizzability could turn this desire to its benefit. Customers want to buy food because it looks unusual and want at least to take a photo of it for social networks, and then try their meal because it smells good and tasty. Pizzability can also come up with an original appearance or serving drinks so that customers order them first for a photo, and after for consuming. If the taste is such good as the presentation, it will bring more customers and profit because of the meal but not selfies. It has no sense for public places and restaurants to fight the influence of social media on their business, so they should turn it to their advantage. Therefore, the popularity that brought Pizzability more problems and resentment than profit can become their key to returning and keeping revenue.