How can service operations managers overcome the ethical issues related to “overbooking strategy”?

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Despite being beneficial, the overbooking strategy involves particular risks correlated with ethical issues. The fundamental problem is to perform a valid cancellation policy. Managers should be able to estimate the cancellation rates correctly. Otherwise, the customers might be disappointed in the service refusal without a well-described aim. Practically the company lies to the end customer about the number of affordable services. As a result, calculation errors can damage the reputation of the organization. The best solution for this problem is to highlight the importance of management analysis and calculations.

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Academic.Tips. (2022) 'How can service operations managers overcome the ethical issues related to "overbooking strategy"'. 30 November.

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Academic.Tips. (2022, November 30). How can service operations managers overcome the ethical issues related to "overbooking strategy"? https://academic.tips/question/how-can-service-operations-managers-overcome-the-ethical-issues-related-to-overbooking-strategy/

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Academic.Tips. 2022. "How can service operations managers overcome the ethical issues related to "overbooking strategy"?" November 30, 2022. https://academic.tips/question/how-can-service-operations-managers-overcome-the-ethical-issues-related-to-overbooking-strategy/.

1. Academic.Tips. "How can service operations managers overcome the ethical issues related to "overbooking strategy"?" November 30, 2022. https://academic.tips/question/how-can-service-operations-managers-overcome-the-ethical-issues-related-to-overbooking-strategy/.

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Academic.Tips. "How can service operations managers overcome the ethical issues related to "overbooking strategy"?" November 30, 2022. https://academic.tips/question/how-can-service-operations-managers-overcome-the-ethical-issues-related-to-overbooking-strategy/.

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"How can service operations managers overcome the ethical issues related to "overbooking strategy"?" Academic.Tips, 30 Nov. 2022, academic.tips/question/how-can-service-operations-managers-overcome-the-ethical-issues-related-to-overbooking-strategy/.

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