The employees at eBay are aware of the plan that Whitman has for the company – i.e., to become a complete retaining solution – and what is expected of them in the mission of the company. That is why the employees continuously inculcate a culture of business and openness. They are more interested in planning, statistical analysis of their product or division, and sales results. The employees feel the need to be statistically accurate in forecasting and attaining those numbers in reality. That is why when Whitman puts stress on the number, the employees have it. The employees feel the need to expand and transform the organization:
“Several years ago we were a secondary collectibles marketplace. Now we’re a trading platform.”
Thus, the employees share the same goal as Whitman and are willingly helpful to attain it.