The Role of Empathy in Criminal Justice

As a correctional counselor for a youthful offender program, explain the role empathy may play in the decisions made by criminal justice professionals regarding the offender and victim.

What is empathy? In which areas of criminal justice can empathy be applied? How can it be applied? Describe how empathy influenced interactions between the victim of the robbery and criminal justice professionals. How did empathy (or lack thereof) affect the interactions between criminal justice professionals and the victim?