“The 911 Emergency Number…” by Kahn & Lovelock: A Case Analysis

Analyze the case “The 911 Emergency Number in New York” prepared by Jeffrey S. Kahn and Christopher H. Lovelock.

Read the case thoroughly and state the problem, and do not underly symptoms of the problem. Analyze the situation presented in the case. List three alternatives that will solve the problem. Make sure your generated alternatives are specific and not vague. Evaluate each alternative in detail by pointing out the advantages of each alternative and the disadvantages of each alternative. In other words, what are the pros and cons of each alternative that you listed. Select the best alternative and state the recommended solution.