Technology Development and Human Resources in the US Hospitality Industry

How’s technology development influencing human resources in the hospitality industry in the US?

How’s technology development (for example, QR codes on menus and self-check-in check-out kiosks) influencing human resources in the hospitality industry in the US? What has existing literature looked at on this topic? What will you focus on which is different from this? What is the benefit or value of looking at the specific focus detailed above? Who will benefit, and why?