Resolving Healthcare Issues from Leadership Position
Explain a situation where you or someone else in your organization instituted change management in the work setting.
Scenario: Implementation and designing of a contract management system for a healthcare company. Moving from paper contracts housed in file cabinets to a web-based system to contain all contracts and workflow management. Once implemented, the life cycle of the contracting process improved from 6-9 months to 3-6 months, depending on the negotiation timeline. Address challenges with buy-in from employees and the challenges of adapting to new training and process change; employees stuck on how ’things used to be.