Organizational Culture in Amazon and Starbucks

Explain the components that create an organizational culture and why leaders should be concerned about culture in the examples of Amazon and Starbucks.

What are the key components of organizational culture and what are the roles of leaders to ensure the development of a functional and healthy culture vs. a dysfunctional and toxic culture? Describe the key components of Amazon’s culture and its impact on people and processes. Describe how Starbucks has worked to create a healthy and positive culture and how Starbucks has used culture to support and energize its strategy its products and the customer experience. What are the primary differences between the cultures of Amazon and Starbucks? Explain why these differences exist.