Analyze the leadership case of Roxanne and her leadership succession and the creation of a motivating climate.
What do you think of Roxanne’s decision to listen to the conversation among the staff? Should she have announced her presence? Should Roxanne confront the staff as they leave the breakroom? How would you communicate with staff? In what ways can Roxanne show respect to the staff? What can be done to improve staff morale? What traits identify Roxanne as a good leader?