Implementing Modda’s Customer Portal

Analyze the process of implementing Modda’s customer portal.

In less than five years, Modda has grown from a single store to a small chain of fashion clothing stores in a few New York City and Long Island neighborhoods. However, Modda’s expansion has been hindered by the fact that its operating model remained largely unchanged, specifically, its reliance on a single sales channel. Develop and implement a leading-edge customer portal, which will enable consumers to make online purchases using their computers, tablets, or smartphones. Implement an Enterprise Resource Planning application to address the business needs around inventory management, shipping, etc.