How to Develop a Performance Management System

As the new HR Director of a company in the behavioral health industry, you have the responsibility to develop a performance management system.

Given several key practices for a successful performance management system, which ones should be implemented first? Identify key measurements to transition the company from the current system of looking at personality factors to a new system of looking at performance factors. Based on your experiences, what are some good “rules of thumb” for conducting successful performance appraisal interviews? How has the evolving business environment and the emergence of free-agent workers affected companies’ decisions to develop or buy high-quality talent?