Employees can become dissatisfied if their feedback has no practical value. They can assume that their conversation with the management is one-sided since their opinion does not seem to matter. As a result, they become “more reluctant to offer input later” and have worse interpersonal relationships with colleagues. Employee engagement focuses on giving employees the opportunity to voice their opinion. However, involvement strategies often disregard potential dissatisfaction employees might experience after their advice is ignored.
Managers should incorporate techniques to offer employees feedback regarding their recommendations. By establishing an open-door communication policy, employees get the ability to further discuss their advice with the management team. In addition to one-on-one consultations, managers can create online and offline discussions regarding the implementation of employees’ feedback. Such talks can help employees voice their concerns and get immediate feedback from their bosses. Firstly, such open panels serve as a learning opportunity and allow staff members to look at their recommendations critically since they become aware of their management’s perspective. Secondly, feedback discussions are an example of effective communication that demonstrates to employees their opinions matter.