The management of patients with chronic conditions can be complicated due to the uncoordinated communication between providers, which delays the process of improvement and increases costs. Ineffective system regulation and resistance to change refrain professionals from providing cost-effective and high-quality care. Models for care coordination, such as Mobile Integrated Healthcare, can become an effective way of healthcare improvement.
Access to healthcare services cannot be reached due to various reasons, such as lack of insurance coverage or high prices. In some cases, patients cannot find an appropriate service or treatment due to the lack of professionals in the region. Another issue is that healthcare professionals, paramedics, and emergency physicians are not integrated and coordinated to provide a high-quality service. Care coordination is critical as the absence of set communication among professionals can confuse drug prescriptions, treatment plans, and information transmission. Moreover, clinical institutions experience the absence of a reliable system for integrated communication, which complicates the process even more. An implementation of the models that face the challenges can help to improve a healthcare system and allow patients to benefit as they may avoid unfavorable consequences due to lack of communication, which will contribute to their health improvement.
One of the models, Mobile Integrated Healthcare (MIT), aims to face listed challenges and focuses on coordination of care of various patients who have specific problems and receive regular supervision from diverse providers. An emerging model aims to provide a sophisticated and comprehensive healthcare delivery for chronically ill patients. The model performs various following tasks to ensure more effective management. Firstly, it receives incoming requests from 911 and requests medical transportation. Secondly, it uses evidence-based criteria for application prioritization to divide cases based on the degree of emergency within minutes. Thirdly, it focuses on matching sources to patient’s needs. Finally, it separates resources geographically to reduce transit time and tracks resource 24/7. As a result, the model allows creating a safe and integrated environment that assures effective communication and coordination among healthcare systems.
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