Briefly describe the problem of bots and trolls in social media.

The term “trolls” refers to the particular members of online communities that mock, insult, harass, and abuse other members. Trolls can be found on most forums and social media platforms. They are usually anonymous, which makes them virtually unaccountable for their comments or posts.

Trolls pose a serious threat to the online community as they start online fights, which spoils other people’s experience of online communication and hurts their willingness to use the website actively. Trolls can also affect people’s mental state by targeting their insecurities, insulting their beliefs, and more. Bots, on the other hand, are online robots that disseminate online content by liking, reposting, and sharing automatically.

While bots do not generate offensive content, they can contribute to the online community by making more people notice certain posts or tags, thus spreading ideas to large numbers of people and facilitating trending topics. This is a problem as the posts distributed by bots may be harmful, offensive, or provoke undesired thoughts or ideas: for instance, some believe that bots influenced the Brexit referendum in Britain by making it a trending topic, thus facilitating discussion.

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Academic.Tips. 2022. "Briefly describe the problem of bots and trolls in social media." November 25, 2022. https://academic.tips/question/briefly-describe-the-problem-of-bots-and-trolls-in-social-media/.

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